FAQ

Q1: How often should I use the EMS Thermal Neck & Face Massager?
A1: For best results, we recommend using it 3–5 times per week, about 5 minutes per session. Consistent use helps improve skin firmness and texture over time.

Q2: Is it safe for all skin types?
A2: Yes! The device is safe for all skin types, including sensitive skin. It uses gentle microcurrent and low heat (≈45 °C) for effective, non-invasive lifting.

Q3: Can I use it with my skincare products?
A3: Absolutely. For optimal results, use it with a conductive gel, serum, or moisturizer — this helps the microcurrent and heat penetrate deeper into the skin.

Q4: When will I see results?
A4: Most users notice visible improvements such as smoother, tighter, and brighter skin after 2–4 weeks of regular use. Results may vary depending on individual skin condition.

Q5: Does it replace professional salon treatments?
A5: It offers similar benefits to salon microcurrent facials, but is designed for safe, comfortable home use. For deeper professional results, it can complement regular treatments.

Q6: Can I use it on other areas besides the neck?
A6: Yes, you can also use it on the jawline, cheeks, forehead, and décolleté — just avoid the eye area and open wounds.

Q7: Are the results permanent?
A7: EMS Thermal Neck & Face Massager provides long-lasting, visible results with consistent use. However, since your skin continues to age and is exposed to environmental stressors, we recommend incorporating RenewaLift into your weekly routine to maintain and extend your results—just like maintaining your body at the gym.

Q8: Is it safe to use daily?
A8: Yes, it’s safe for daily use. However, 3–5 sessions per week are generally enough to maintain firm, lifted skin.

Q9: What certifications does it have?
A9: The device is certified with CE, RoHS, and FCC, ensuring safety and compliance with international standards.